Nondiscrimination Statement

 

To ensure we always treat you fairly, we comply with applicable federal civil rights laws at Newton-Wellesley Hospital. We do not discriminate on the basis of:

  • Age
  • Alienage
  • Citizenship
  • Color
  • Creed
  • Disability
  • Gender identity
  • National origin
  • Race
  • Religion
  • Sex
  • Sexual orientation

Helping With Communication

If you or your loved one has a disability, we provide free aids and services to improve communication, such as access to qualified sign language interpreters and written information in other formats, including large-print, audio, and accessible electronic formats.

Free Language Services

We provide free language services to individuals whose primary language is not English, such as access to qualified interpreters and information written in other languages.

If you need help requesting these services or have questions, please contact a Civil Rights Coordinator at 617-243-5093.

Newton-Wellesley Hospital
2014 Washington Street
Newton, MA 02462
Phone: 617-243-6000

How to File a Grievance

If you believe that we’ve failed to provide you with the services you need or discriminated against you because of your race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability, you can file a grievance by calling one of our Civil Rights Coordinators at 617-243-5093 or filing a civil rights complaint online with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), through the Office for Civil Rights Complaint Portal. Access complaint forms from the Department of Health and Human Services.

Furthermore, you can access complaint forms from the U.S. Department of Health and Human Services or contact the Office of Civil Rights New England Regional Office using the information below:

Office for Civil Rights
U.S. Department of Health and Human Services
Government Center
J.F. Kennedy Federal Building – Room 1875
Boston, MA 02203
800-368-1019
800-537-7697 (Telecommunications Device for the Deaf)